Terms of use

DeCloser · Effective 21 October 2026

In short: DeCloser Pro is a subscription paid through the App Store, with a free trial for new subscribers. It renews automatically until you cancel in your Apple ID settings. The app helps you keep track of your own work; you remain responsible for your figures, your clients' information and your agreements with your brokerage.

1. Who these terms are between

These terms are between you and DeCloser ("we", "us"), the operator of the DeCloser app and decloser.com. By creating an account or using the app you agree to them. If you download the app from Apple's App Store, Apple's Licensed Application End User License Agreement also applies; if the two conflict, these terms apply to the extent the law allows.

2. Your account

You sign in with your email address and a one-time code we send you. Keep access to that email secure; anyone who can read it can sign in as you.
You must be an adult and give a real email address.
You can delete your account at any time in the app: Settings, Account, Delete account.

3. DeCloser Pro subscription

Plans: DeCloser Pro is offered monthly or yearly. The price for your country is shown in the app and in the App Store before you buy.
Free trial: new subscribers get a free trial (currently 14 days). If you do not cancel at least 24 hours before the trial ends, the subscription starts and you are charged. One trial per Apple ID.
Payment: payment is charged to your Apple ID account when you confirm the purchase or when the trial ends.
Automatic renewal: the subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your Apple ID account is charged for renewal within 24 hours before the period ends.
Cancelling: manage or cancel in your iPhone's Settings, your name, Subscriptions (or in the App Store). Cancelling stops future renewals; you keep Pro until the end of the period you paid for.
Refunds: purchases are handled by Apple, and refund requests go through Apple at reportaproblem.apple.com.
Invite codes: we may give out codes for a free period of Pro. Codes are redeemed in the App Store, may have a limited number of uses and an expiry date, and cannot be exchanged for money.
Without an active subscription the app is locked for adding and changing information, but you can always save your data to a file from the subscription screen.
Price changes: if the price changes, Apple will tell you in advance and, where required, ask for your consent before charging the new price.

4. Your data and your clients' data

What you enter belongs to you. How we handle it is explained in our privacy policy.
When you store information about your clients, including identity documents, you are responsible for having their permission and for following the data protection and real estate rules that apply where you work.
Keep regular backups. We work to keep the app and cloud backups reliable, but we cannot guarantee that data will never be lost.

5. Fair use

Do not use DeCloser to break the law, to store content you have no right to store, to send spam, or to try to access other people's accounts or our systems. We may suspend accounts that do.

6. Figures and calculations

Commission amounts, targets, exchange-rate conversions and totals in the app are calculated from what you enter and are for your own tracking. They are not financial, tax or legal advice and do not replace your brokerage's statements or your agreements.

7. Changes and availability

We improve the app regularly and may add, change or remove features. We aim to keep the service available but do not promise it will be uninterrupted. If we change these terms in a way that matters to you, we will update the date above and tell you in the app.

8. Liability

To the extent the law allows, DeCloser is provided "as is", and we are not liable for indirect losses such as lost deals, lost commission or lost profits arising from using or being unable to use the app. Nothing in these terms limits rights you have under consumer protection law that cannot be excluded.

9. Ending

You can stop using DeCloser and delete your account at any time. We may end or suspend access if these terms are seriously broken. Sections 4, 6 and 8 continue to apply after that.

10. Law

These terms are governed by the laws of the United Arab Emirates, as applied in the Emirate of Dubai, unless the consumer law of your country gives you the right to rely on its own rules.

Contact

Questions about these terms: support@decloser.com.